FAQ's
How long will it take to receive my order?
How long will it take to receive my order?
Your order is processed within 1-3 days.
After processing, it generally takes 5-10 days for your package to arrive at your address.
If your package has not been delivered within this timeframe, please feel free to contact us.
Where can I track my package?
Where can I track my package?
Once your order is processed, you will receive an email with your tracking number.
You can track your package at 17track.com.
If you have not received a tracking number within 3 days of placing your order, please contact us.
How can I return my package?
How can I return my package?
You can return your order within 30 days of receipt. Please contact us at info@ivoryhaven.co.uk to arrange the return.
For more information, please view our full return policy.
Is your question still unanswered? Email us at our mail: info@ivoryhaven.co.uk or fill out the contact form below.
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We aim to respond within 48 hours. Thank you for your patience!
Let customers speak for us
I liked the fur coat.
My parameters:
OG 83
From 67
About 93
I chose between S and M for a long time, I was afraid of too much volume. As a result, I took in Measure S, and did not regret it.
Of the cons: a little lack of length in the sleeve (I sing a couple of CM, which is not particularly critical)
Well, terrible fasteners (((I will change them
Beautiful, light. The color of the gray photo distorts, in reality it is better. from far away, the fur is similar to the real fox fur.
Super fur coat, feel free to order. When ordering, I made a mistake and chose the color white, drew the seller, promptly answered, changed it to Brown.
Fur coat-delight! Very soft, lightweight. No lining. For that kind of money-a miracle. I recommend it.
Super fur coat, the size of the XL for the height is 178 ideal. The quality is impeccable, cut style above praise. I recommend it to everyone. Warm fur coat Bo minus 10 is not cold
The fur coat is just delight!
For parameters 90-65-90 took M size
It will be super, body. And it's great
160 took S for growth.
AT-2 it was not cold, I think it will come down to-5 if without wind.
Great! The truth is very thin, not for the winter. My height is 169, took the size L
I like the fur coat. It is probably more suitable for an auto-woman, thin, in the cold minus five, minus ten and it is necessary to wear a warm voluminous sweater under it. And so everything is super! Looks great!
Great fur coat, take the girls! The delivery is very fast for this special thanks to the seller!
Whiglyadadak is not natural for the meat of the morning, the ale is thin, and the type of thermal underwear is required for the frost.
Fur coat resurrected! The quality is perfect. Fluffy, corresponding to the photo. Took a bigger size to be oversized!